Shipping Information


 

We offer FREE Express shipping Australia-wide for all orders*

Free express shipping applies to all Fashion, Beauty & Body items only.

All furniture and home accessories will incur additional postal costs, that will be based on the size & dimensions of the item. These costs can be calculated at checkout.  

Shipping Policy

- All orders will be dispatched within 24 - 72 hours of being placed, Monday to Friday.

- If your order is placed on the weekend or a public holiday it will be dispatched on the next business day.

- From time of dispatch, delivery timings are 1-5 business days for all metro locations in Australia. For all areas outside of metro locations, it will take up to 7 business days. 

- Refusals, returns and re-delivery will incur an extra charge.

Delivery delays may be experienced during public holidays and at peak times. Please refer to the Australia Post Express Post National Network for more detailed information on next business day delivery locations.

- All orders are trackable using Australia Post. Once your order is dispatched, you will receive an email with the tracking details. Please visit Australia Post to enter your tracking details to check on the progress of your delivery.

All delivery timings are estimates only. Alexa Nice is not liable for late, lost or damaged items once they have been dispatched. 

 

Free Local In Store Pick Up for all items

- We offer the option to Click & Collect your item from our store. After placing your order, please email us at hello@alexanice.com to let us know what day & time you would like to pick up your order.

Store Pick up address4/27 James St, Fortitude Valley QLD 4006

Store opening times are as follows:

Monday- Saturday Walk in or By appointment only